Hello! I am Jesse. Senior Cloud Operations and Support Engineer with extensive experience in deploying, and monitoring complex cloud and IT infrastructures across diverse environments. Skilled in optimizing cloud services for high availability, performance, and security. Actively involved in incident response and monitoring of production environments to ensure stability and reliability.
AGE:
PHONE:
EMAIL:
ADDRESS:
LANGUAGE:
32
torresjesse18@gmail.com
(815) 529-4420
Chicago, IL
English, Spanish
Microservice Architecture
Docker Products
Datadog Monitoring
Python
AWS Cloud Provider
Kubernetes
MySQL
Linux
CSS
SQL
PHP
JSON
PowerShell
Node.js
HTML
Terraform
August 2022 - PRESENT
• Responsible for ensuring the performance, reliability, and security of the company's cloud infrastructure and services.
• Overseeing and managing complex cloud environments, resolving high-priority incidents, optimizing cloud resources, and leading efforts to enhance cloud infrastructure.
• Mentor junior team members, guide best practices, and help drive continuous improvement in cloud operations.
• Monitoring cloud environments, troubleshooting issues, performing routine maintenance, and providing technical support to internal teams and customers.
July 2018 - PRESENT
• Monthly updates and upkeep of two data centers that run FedEx, UPS, WMS, & Order Fulfilment Software.
• Develop and implement GUI applications using Python, HTML, CSS, JavaScript, SQL, and Access DB to improve the way work is conducted in the organization.
• Work with the IT department and Full Stack Developers to create redundancies and recovery plans to several Virtual Machines, Core Switches, PLC, and +20 IDFs.
• Supervisor of a team of two System Specialists and responsible for developing their skills to help provide IT support to a facility of +300 employees
November 2020 - PRESENT
• Conduct strategy and sales calls to recommend website solutions to local businesses
• Develop custom websites using HTML, CSS, JavaScript, and PHP
• Deploy websites with HostGator Hosting services as well as WordPress & Webflow depending on client needs
August 2016 – July 2018
• Formulate marketing strategies and execute marketing campaigns using Google AdWords
• Implement PPC marketing tactics to generate new leads and conversions
• Develop, manage, and design marketing materials for events and brand awareness
• Perform AB testing to optimize digital efforts and develop new marketing tactics
April 2015 – Aug 2016
• Assist customers in the buying decision to ensure a smooth sales process
• Provide customer support in the automotive industry for BB & BC
• Responsible for creating pricing strategies to increase sales and profit margins
• Generate new leads through Digital Marketing efforts• Set S.M.A.R.T. Goals to generate business growth
May 2022
October 2021
May 2018
Certificates: Digital Marketing & Retail Management
